Support

Frequently asked questions

The most common questions we hear from candidates and employers.

Is HireWiz free for candidates?+

Yes — creating a profile, applying to jobs and messaging employers is completely free for candidates.

How are credentials handled?+

Candidates add their Gas Safe, NICEIC and F-Gas details, and credentials are shown where provided or verified.

Do employers pay per applicant?+

No — you pay a simple flat fee per job post. There is no agency-style commission, no success fee and no percentage of salary.

Can I post a subcontract role?+

Yes — pick "Subcontract / day-rate" when posting and the listing surfaces to relevant self-employed candidates.

Is my data shared with third parties?+

No. We only share your profile with employers you apply to or message. See our Privacy Policy for full detail.

What happens if my ticket expires?+

Keep your certification details up to date in your profile so employers always see current information.

How do I delete my account?+

You can delete your account at any time from your dashboard.

Do you cover the whole UK?+

Yes — HireWiz operates across England, Scotland, Wales and Northern Ireland.

How are jobs verified?+

Employer listings are reviewed before going live, and you can report anything that looks wrong from our Report a Job page.

I think a listing is fake — what now?+

Use our Report a Job page and we'll review it. If a listing appears inaccurate, misleading, or non-compliant, we may remove it or take appropriate action.

Still stuck?